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What's the difference between a wholesaler and an e-store anyway?
Whether fulfilling reading list requirements, library orders, a diverse list for a library abroad, or thousands of copies of a single title for a Marine ship-board library, Books & Research knows that our customers expect a level of service tailored to their specific needs. We demonstrate our passion for customer-driven service by providing such features as:
- Extensive Network of Publishers - From mainstream
publishers and general interest titles to specialized
reports from associations--Books & Research can
fulfuill the most diverse order.
- Fulfillment Rate and Quotes - Our experience and
relationships with publishers allows us to accurately
submit quotes based not just on list price, but also
real-time availability of titles. Moreover, our
extensive network and quotes based on inventory allow
us to achieve the highest possible fulfillment rate
for our customers.
- Personalized Service - From single to multiple
publishers, titles, and quantities, our order-centric
service is custom-tailored to your specific project.
For large projects, we will even provide an account
manager as a main POC, as well as custom-tailored
applications and billing options.
- Responsive Customer Service -From single to multiple
publishers, titles, and quantities, our order-centric
service is custom-tailored to your specific project.
For large projects, we will even provide an account
manager as a main POC, as well as custom-tailored
applications and billing options.
- Purchase Orders - We are happy to provide POs and can accept payment via FastPay (and any other form of government payment), credit cards, etc.
These features are applied to book wholesale, book processing and project management. Regardless of whether your a first time customer ordering a small quantity of titles, or a military library looking for help with a major cataloging project: Books & Research will offer professionalism, courtesy in conscientiously and promptly completing your order. |